Professional Summary

Cybersecurity student with hands-on Linux and networking experience and 6+ years of high-volume customer-facing support.

Technical Depth

Comfortable troubleshooting issues end-to-end across Linux systems, networking, and day-to-day operations.

Security Mindset

Focused on hardening baselines, least privilege, firewall fundamentals, and practical defense-in-depth.

Reliable Communication

Strong customer communication, issue ownership, and clear documentation under pressure.


Technical Skills

Core tools and domains used across support and infrastructure work.

Systems, Networking, Security

  • Debian and Ubuntu administration with CLI/SSH workflows
  • TCP/IP, UDP, DNS, DHCP, and VPNs (WireGuard, OpenVPN)
  • Dell iDRAC remote management and RAID/storage concepts
  • Hardening baselines, firewall fundamentals, and log review

Professional Skills

  • Customer communication and de-escalation in fast-paced environments
  • Time management, adaptability, and attention to detail
  • Training and mentoring peers on standard procedures
  • Translating technical steps into clear plain-language guidance

Education

Current academic track in cybersecurity and infrastructure defense.

Kennesaw State University

B.S. Cybersecurity • In Progress (2023 – Present)

  • Network Security (CYBR 3200)
  • Server & Client System Hardening (CYBR 4423/3210)
  • Infrastructure Defense (CYBR 4200)