Experience

High-volume service roles with strong operational and technical execution.

Customer Service Associate

Walmart — Kennesaw, GA • January 2022 – Present

  • Support dozens of customers per shift with checkout, returns, and general questions across departments.
  • Troubleshoot POS, payment, and self-checkout issues quickly to keep lines moving and reduce escalations.
  • Train and support new associates on register operations, standard procedures, and compliance checks.
  • Maintain accuracy and professionalism during peak traffic and high-pressure situations.

Crew Member

McDonald's — Acworth, GA • June 2019 – January 2022

  • Rotated across front counter, drive-thru, and kitchen roles in a high-volume location.
  • Balanced speed and accuracy while multitasking during rush periods while following safety and cleanliness standards.
  • Helped onboard new hires and reinforced standard operating procedures.