Customer Service Associate

Walmart — Kennesaw, GA • Jan 2022 – Present

  • Process checkouts, returns, and customer inquiries efficiently
  • Troubleshoot point-of-sale and self-checkout technical issues
  • Train new associates on register operations and store procedures
  • Maintain composure and accuracy in a high-volume environment

Crew Member

McDonald's — Acworth, GA • Jun 2019 – Jan 2022

  • Worked front-line and kitchen positions in a fast-paced environment
  • Delivered consistent service while managing multiple tasks simultaneously
  • Trained new team members on procedures and standards
  • Successfully balanced work responsibilities with academic commitments