David T. Stone

Cybersecurity Student & Systems Technician Kennesaw, Georgia david@davidtstone.com

Summary

Cybersecurity student with experience using Linux and building a home network lab. CompTIA A+, Network+, and Security+ certified. Six years of customer service experience, including troubleshooting, training new employees, and working through busy shifts.

Education

Kennesaw State University B.S. Cybersecurity, In Progress (2023 - Present)

• Relevant Coursework: Network Security (CYBR 3200), Server & Client System Hardening (CYBR 4423/3210), Infrastructure Defense (CYBR 4200)

Technical Skills

Linux & Systems: Debian administration, CLI/SSH, troubleshooting, performance tuning, patching Networking: TCP/IP, UDP, DNS, DHCP, VPNs (WireGuard, OpenVPN), basic routing/switching concepts Server & Hardware: Dell iDRAC remote management, RAID concepts, storage provisioning, monitoring Security: Hardening baselines, firewall fundamentals, least privilege, log review, defense-in-depth

Skills

Professional Skills: Customer communication, de-escalation, and issue ownership in fast-paced environments; time management, adaptability, and attention to detail; training and mentoring peers; translating technical steps into plain language

Experience

Customer Service Associate

Walmart • Kennesaw, GA January 2022 – Present

• Help customers with checkout, returns, and questions throughout the store
• Fix common POS, payment, and self-checkout problems
• Train new associates on register operations and store procedures
• Stay accurate during busy shifts and customer escalations

Crew Member

McDonald's • Acworth, GA June 2019 – January 2022

• Worked front counter, drive-thru, and kitchen shifts at a busy location
• Kept orders moving while staying accurate and following safety procedures
• Helped new employees learn the job during regular shifts

Certifications

• CompTIA A+
• CompTIA Network+
• CompTIA Security+